Don’t allow an amateur 24 hour carpet cleaner come to repair your carpets damaged by water. These are the things you need to be watchful of:

Overcharging. An inexperienced water restoration technician may load the job up with superfluous inclusions. E.g. using dehumidification on the water damaged carpets unnecessarily.

Correct equipment. They can borrow equipment from hire places for drying the carpet. This is acceptable, but an established water damage cleaner will possess all their equipment so they offer a speedy response and hopefully a better value job.

The right moisture metre. If they don’t have the proper moisture meter, they will not be able to know when the carpet is repaired. This furthers the danger of future mould growth. Removal of the mould may be required.

They are not Specialised. There are a whole lot of “Carpet Cleaners” in this industry who do water damage repair work on the “side.” i.e. they aren’t those who do this sort of work every day. Be careful of that. Fixing carpets is an art. Reinstalling carpets on the gripper strips is best to be taken on by a professional, otherwise it can be damaged irrepairably.

You may be asking, how do I pick a professional Flood Restoration professional? Below I have selected some pointers to look out for when you hunt around for a carpet flood damage business:

What size is their Yellow Pages ad slot: This can be an indication as to how much repair work they are doing already. A full-size Yellow Pages ad can cost around $50 000. If they have paid for a bigger ad, you get some indication that they will deliver the goods.

Where do they rank in Google? The higher they rate in Google, the more click-ins there has been for the business.

What Qualifications do they have? The base qualification required is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for carpet water damage jobs? This is a great indicator. If insurance companies hire them, the business is bound to be good at their job. Insurance companies tend to use the companies that grant them the top value for the money.

What Equipment do they have? They should own at minimum 100 Air movers. If they have this many, this indicates they have been established for a while. We took 8 years to own that many wet carpet drying air movers.

What type of commitment can you get for them by calling them? Ask if you can pin them down to a set price for water extraction, water removal and initial inspection. If they wouldn’t give you a package for this only, you know they are not interested in serving you, so keep looking.

Response Time – Our Water Damage business in Brisbane commits to a 59 minute response time to water damage emergency. The restoration needs to be done ASAP. Mould can come after a 24 hour period.

If you stick to these tips you are sure to choose a Flood Damage Restoration professional who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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