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Don’t have an amateur 24 hour carpet cleaner come to repair your carpets damaged by water. These are the worries you must be wary of:

Overcharging. An inexperienced water restoration carpet cleaner may fill the job up with unnecessary inclusions. E.g. using dehumidification for drying the water damaged carpets unnecessarily.

Correct equipment. They sometimes use equipment from hire places to dry the carpet. This is all right, but a professional water damage restorer will have all their equipment so they provide a quicker response and hopefully a better value job.

Does not have a proper moisture metre. If they don’t have the correct moisture meter, they cannot know whether the carpet is dry enough. This enhances the problem of future mould growth. Mould removal may be required in the future.

Specialised. There are many “Carpet Cleaners” in this industry who do restoration repairs on the “side.” i.e. they do not do this sort of task every day. Be wary of it. Drying water damage to carpets is an art. Removing and repairing and reinstalling the carpet is best to be done by a professional, otherwise carpets can be damaged irrepairably.

You may be asking, how do I pick a good Flood Restoration professional? Below I have selected some things to check for when you are calling around for a carpet flood damage business:

The size of their Yellow Pages advertisement: This can be a sign of how much business they are getting already. A full-size Yellow Pages ad can cost more than $50 000. When they have paid for a large ad, you can at least have some expectation that they are professionals.

Where do they show in Google? The higher they are in Google, the more webpage views there are for this business.

What Qualifications do they have? The fundamental qualification required is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for carpet damage jobs? This is a very good indicator. If insurance companies hire them, the business is probably going to be excellent at their work. Insurance companies tend to use the providers that give them the best value for the money.

How much Equipment do they have? They should own about 100 Air movers. If they own this many, this shows they have been established for some time. It took our business 8 years to acquire that many wet carpet drying air movers.

What sort of commitment can you get from them by calling over the phone? Try to pin them down to a fee for water extraction, water removal and initial inspection. If they wouldn’t give you a package for at least this, you know they are not interested in serving you, so look elsewhere.

Response Time – Our Water Damage business in Brisbane commits to a 59 minute response time for water damage emergency. The business needs to be completed ASAP. Mould can appear within a 24 hour period.

If you follow these tips you are sure to get a Flood Damage Restoration business who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.